Shipping Policy

This Shipping / Delivery Policy applies to purchases on wisheducation.in. WISH Education is operated by Swisspay Technologies Private Limited.

1. Digital delivery only

WISH Education provides online education and digital course access. We do not ship physical products, books, kits, or media by post or courier. Therefore there is no logistics partner, tracking number, or physical delivery timeline.

2. How course access is “delivered”

1. You complete checkout and payment on wisheducation.in.
2. After the payment is successfully verified, an enrolment record is created for your account.
3. Course lessons are unlocked in My Learning on the website.
4. You access content by signing in (when authentication is enabled) and opening the course player.

3. Delivery timeline

• In normal conditions, digital access is granted immediately or within a few minutes after successful payment verification.
• In rare cases (payment gateway delay, bank confirmation delay, or technical issue), access may take up to 24 hours. If access is not available after 24 hours, contact support@wisheducation.in.

4. Delivery failures

If payment succeeded but course access was not delivered due to a Platform error, we will restore access promptly. If we cannot deliver the purchased digital access, you may request a refund under our Refund Policy.

5. International users

Digital access is available wherever the website can be reached, subject to applicable law and our Terms. No customs, shipping duties, or physical import charges apply because nothing physical is shipped.

6. Company details